Privacy Policy

1. Introduction

Genesis Plumbing Services Inc. ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (genesispsi.com) or use our services.

2. Information We Collect

• Contact Information: Name, phone number, email address when you submit a service request.
• Usage Data: IP address, browser type, pages visited (via Google Analytics).
• Cookies: We use essential cookies to make the site work and analytics cookies to understand traffic.

3. How We Use Your Information

We use your information to:

• Respond to your service requests and schedule appointments
• Send appointment reminders and service updates (if you consent)
• Improve our website and services
• Comply with legal obligations

4. California Privacy Rights (CCPA/CPRA)

As a California resident, you have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell your data)
• Request correction of inaccurate information

5. Text Message / SMS Consent

By providing your phone number, you agree to receive text messages for service updates and appointments. Message and data rates may apply. Reply STOP to opt out.

6. Data Sharing

We do not sell your personal information. We may share it with service providers (e.g., email/SMS platforms) who help us operate our business, or when required by law.

7. Security

We implement reasonable security measures to protect your information, but no system is completely secure.

8. Contact Us

For privacy questions or to exercise your rights, contact us at:

Genesis Plumbing Services Inc.
125 W Ridgecrest AVE Unit D
Ridgecrest, CA 93555
Phone: (760) 614-5985
Email: info@genesispsi.com